Privacy Policy

1. Information We Collect

We may collect information such as:

• Name
• Email address
• Mobile number
• Billing and shipping address
• Account/login information
• Order and transaction details
• Product preferences and interactions
• Device and browser information
• IP address
• Website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill orders
• Provide customer support
• Manage customer accounts
• Process payments
• Provide shipping and delivery updates
• Improve our products and services
• Personalize the shopping experience
• Send important service-related communications
• Send promotional communications where permitted
• Prevent fraud and unauthorized activity
• Comply with applicable legal requirements

3. Payment Information

Payments may be processed through secure third-party payment service providers.

Redbott does not intend to store complete credit/debit card details on its own servers unless explicitly required and lawfully permitted.

Payment information is handled according to the security practices and policies of the relevant payment provider.

4. Cookies

We may use cookies and similar technologies to:

• Keep users signed in
• Remember preferences
• Understand website usage
• Improve website performance
• Provide relevant content and marketing where applicable

Users may manage cookie preferences through their browser settings.

5. Information Sharing

We may share necessary information with trusted third-party service providers such as:

• Payment processors
• Shipping and logistics partners
• Technology and hosting providers
• Analytics and marketing service providers
• Customer support providers

Information will only be shared when reasonably necessary for providing services, fulfilling orders, operating the website or complying with legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet-based system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have rights relating to your personal information, including the ability to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where applicable
• Withdraw consent where processing is based on consent
• Request information about how your data is processed

To exercise applicable rights, customers can contact Redbott using the contact details provided on the website.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Redbott is not responsible for the privacy practices or content of external websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated "Last Updated" date.